Business Commentary

Corona Virus – The Beginning

The Corona Virus is very frightening.

I first heard about it before we left for our three week holiday to Sri Lanka.  Back then it was something happening far away in China.  The thought of it becoming a global pandemic affecting every single aspect of life in every country did not occur to me.

Then we saw what happened in Italy and how the government struggled to cope with the pace of infection and the level of support all aspects of the population required.  The term “lock down” seemed very dramatic – but now very familiar.  Even at this stage, I did not expect to see the full crisis unfold in the way it has.

When the warnings began in the UK we took action straight away.  We upped our hygiene protocols and we began to do some scenario planning – most of which seems irrelevant now.  The main considerations were protecting staff from infection, protecting customers from infection, raising awareness of the virus, reducing stock and inventory levels, trying to improve our cash / liquidity position.  Slowly less people wanted to be out on the streets, slowly you could feel a greater level of stress and tension.  At this point we were not ready for what was to come next.

Receipt Bank

receipt bank




Experimenting with this today!  Does anyone else have positive or negative experiences to share??



System Migration

We have just installed a new till / PoS system into our shop.

Initial results have proved positive. The useability is good and the records appear accurate. Next week we will begin to reconcile stock activity as well.

Along side this, we are moving to Xero accounting software.  My aim is to modernise our system reporting structures and in doing so save time and improve accuracy.  Watch this space as I begin to share tangible results, progress and frustration!



An old firend!

I had coffee from my Window Coffee Shop mug this morning.

The business closed earlier this year to refocus on different ways of sharing great coffee with people.  The Window is a great example of a small business which has truly great marketing and branding.  There is a new coffee shop there now, but people will always talk and remain loyal to The Window.


Some new courses!















Recently I have been thinking hard about the best way to help businesses in South London.  For me, it is about working in collaboration with small management teams to inspire them to change, adapt, and achieve new goals.  I do this through working with individuals and in workshop environments.   Often having an external facilitator who is not close to the day to day running of the business can provide a clarity and focus which it is difficult to find on your own.

Feel free to contact me to discuss how I work and could add value to your business at any time.  More information is also available from this link.



The Binding Machine!!












Do you remember these?  A 50 page document could be ruined in second!!

Once an office essential – I suspect the PDF killed them off!!



I feel like a real London commuter today….


I am wearing trainers to work because of the snow!!

Streatham Office!!



Cold, rain, but not much snow!


Some current reading……


Less We Forget

If you can, go and see this.

Reflect.  It is beutiful.